Privacy Policy

Last updated: September 7, 2026

This Privacy Policy explains how judold.shop collects, uses, stores, and shares personal information when customers visit the website, create an account, place an order, contact us, or otherwise use our services.

Data Controller

The controller responsible for personal information processed in connection with the store is:

judold.shop
Email: info@judold.shop

Personal Information We Collect

Depending on how the website is used, we may collect:

• Name and contact details.
• Billing and delivery addresses.
• Email address and telephone number.
• Customer account information.
• Products viewed, added to a cart, or purchased.
• Order, payment, shipping, return, and refund details.
• Communications with customer support.
• IP address and general location information.
• Browser, device, network, and operating system information.
• Website activity and interaction data.
• Cookie and marketing preferences.

Payment details are generally processed directly by the payment providers available at checkout. judold.shop may not receive or store the complete payment card number.

How We Use Personal Information

We process personal information for the following purposes.

Performing a Contract

We use information to:

• Accept and manage orders.
• Process payments.
• Prepare and deliver products.
• Provide order and delivery updates.
• Manage returns, refunds, and guarantees.
• Respond to purchase-related requests.

Complying With Legal Obligations

We may process information to:

• Maintain tax, accounting, and transaction records.
• Comply with consumer protection requirements.
• Respond to legally valid requests from authorities.
• Prevent or report unlawful activity.
• Establish, exercise, or defend legal claims.

Legitimate Interests

Where permitted by law, we may process information to:

• Protect the website and customers from fraud.
• Maintain network and information security.
• Improve the website and customer experience.
• Measure the general performance of the store.
• Prevent misuse of our services.
• Protect our legal and commercial interests.

We consider whether these interests are proportionate and whether they could unfairly affect individual rights and freedoms.

Consent

Where consent is required, we may use it to:

• Send marketing communications.
• Place non-essential analytics cookies.
• Place personalization or advertising cookies.
• Provide personalized advertising.

Consent can be withdrawn at any time.

Required Information

Information marked as required during checkout is necessary to process the purchase and deliver the order.

If this information is not provided, we may be unable to accept or complete the order. Information collected exclusively for marketing purposes is optional.

Sharing Personal Information

When necessary, information may be shared with:

• Shopify and its affiliated companies.
• Payment processors.
• Warehouses, fulfillment providers, and carriers.
• Information technology and security providers.
• Customer service providers.
• Analytics and advertising providers, subject to consent where required.
• Professional advisers.
• Public authorities when disclosure is legally required.

We do not sell personal information in exchange for money.

Shopify

The store is operated using Shopify’s ecommerce platform. Shopify processes certain personal information to host and operate the store, secure its services, process transactions, and provide enabled customer features.

Shopify’s privacy policies are available on Shopify’s official website.

International Data Transfers

Some service providers may process personal information outside the European Economic Area.

Where required, these transfers are protected by an adequacy decision, European Commission standard contractual clauses, or another legally recognized safeguard.

Cookies and Similar Technologies

The website uses cookies that are strictly necessary to:

• Maintain the shopping cart.
• Operate the checkout.
• Secure transactions.
• Remember essential preferences.
• Prevent fraud.
• Enable customer account functions.

With the visitor’s consent, additional cookies may be used for analytics, personalization, or advertising.

Where legally required, non-essential cookies will not be placed until consent has been provided. Visitors can accept, reject, or change their choices through the cookie preference tool available on the website.

Withdrawing consent should be as easy as providing consent.

Data Retention

Personal information is retained only for as long as necessary for the applicable purpose.

In particular:

• Order and accounting records are retained for the period required by applicable tax and accounting laws, generally ten years.
• Account information is retained while the account remains active and for a limited period afterward where necessary.
• Customer service communications are retained for the time required to resolve the request and manage possible disputes.
• Marketing information is retained until consent is withdrawn or for a limited period following the customer’s last active interaction.
• Cookies are retained for the duration stated in the website’s cookie preference tool.

Information may be retained for longer where required to establish, exercise, or defend a legal claim.

Privacy Rights

Subject to applicable legal conditions, individuals may request:

• Access to their personal information.
• Correction of inaccurate information.
• Deletion of personal information.
• Restriction of processing.
• Data portability.
• Objection to certain processing.
• Withdrawal of consent.
• Information about safeguards used for international transfers.

Requests may be submitted to:

info@judold.shop

We may request reasonable information to verify the identity of the person making the request.

We normally respond within one month. This period may be extended when permitted because of the complexity or number of requests.

Individuals may also submit a complaint to the French data protection authority, the Commission Nationale de l’Informatique et des Libertés, through www.cnil.fr.

Marketing Communications

Marketing emails are sent only when permitted by law.

Every marketing email includes a method for unsubscribing. Customers may also withdraw their marketing consent by contacting info@judold.shop.

Information Security

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can guarantee absolute security.

Children

The store is not intended for children who do not have the legal capacity to make an online purchase. We do not knowingly seek to collect children’s personal information in violation of applicable law.

Changes to This Policy

This Privacy Policy may be updated to reflect legal, technical, or operational changes. The current version is the version published on the website with its latest revision date.

Contact

For privacy questions or requests:

info@judold.shop